BANYAN TREE PUEBLA, Puebla – A Smart Stay in the City
About the Hotel
Historic Accommodations
Banyan Tree Puebla occupies two former colonial houses and a pink chapel, featuring 78 individually decorated rooms with Mexican touches including bright blue talavera tile arches and embroidered pillow covers. Rooms include 24-hour room service, premium bedding, air conditioning, bathrobes, and Bose speakers. Some suites offer private balconies with views of the San Francisco Temple or city skyline.
Dining Options
The hotel features three restaurants: Bistrot Pasquinel serving Mexican and European cuisine including tortilla soup and steaks, Cello Cucina Italiana offering homemade Italian dishes, and Saffron specializing in authentic Thai cuisine. Bar Los Lavaderos provides drinks and tapas in a 19th-century setting, while the Rooftop Bar offers light snacks with views of Popocatépetl and Iztaccíhuatl volcanoes.
Wellness & Recreation
Facilities include a rooftop swimming pool with city views, a 24-hour fitness center on the fifth floor, and Banyan Tree Spa offering treatments like the Talavera Massage using hot stone therapy. The spa operates from 8:00 to 20:00 hours, featuring therapies inspired by Mexican traditions and indigenous ingredients.
Central Location
Located in Puebla's historic center near the Zócalo main square, the hotel is a 10-minute walk from the cathedral and colonial old town. The International Museum of Baroque and Star of Puebla are a 25-minute drive away. Hermanos Serdán International Airport is 30 km from the property, accessible via private car transfers arranged through the concierge.
Services & Facilities
Services include private parking, complimentary Wi-Fi, in-room dining, and meeting facilities spanning 53,270 square meters. The hotel has lifts and ramps for accessibility. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, and a security system. The concierge can arrange radio taxi service and private ground transportation.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
A wonderful hotel with stunning rooftop pool and bar views towards the garden. The rooms are large, quiet, and beautifully decorated with local textiles, featuring showers. The service is top-notch, always attentive and friendly, promising every detail. The location offers amazing views of downtown and the church domes in Puebla and Cholula. The dining experience may not suit all tastes, but the facilities are fabulous.
The hotel offers stunning views from the rooftop pool and bar, with spacious and comfortable rooms, although our initial room choice wasn't available. The service was attentive and helpful, ensuring all our needs were met, and the location was excellent with amazing views and easy access to Puebla City. The dining experience was rated as amazing, though we opted not to dine in. Overall, a great place to stay with some minor room selection hiccups.
The hotel offers astounding rooms, especially the view from the rooftop pool and bar. However, the room we received wasn't exactly the one we booked of the high category and had a shower instead of a bathtub.
The hotel rooms are spacious and comfortable, of the high category in the hotel, with astounding views from the rooftop pool and bar and stunning local textiles. The service is top-notch, promised to send us the invoice, with friendly and well-trained staff who are constantly aware of your needs. The location offers excellent and amazing views, while the dining experience is amazing with fresh dishes. The facilities are immaculate, making it an excellent choice overall.
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